Case Studies

Case Studies

Case Studies

Case Studies

Case Studies

Services

Solutions Suite

  • Anna AI Evaluation

  • Anna Insight

  • Anna Platform Access

  • Peaple Innovation Lead

  • Human Diagnostic

  • Predictive Analytics

Services

Solutions Suite

  • Anna AI Evaluation

  • Anna Insight

  • Anna Platform Access

  • Peaple Innovation Lead

  • Human Diagnostic

  • Predictive Analytics

Services

Solutions Suite

  • Anna AI Evaluation

  • Anna Insight

  • Anna Platform Access

  • People Innovation Lead

  • Human Diagnostic

  • Predictive Analytics

Services

Solutions Suite

  • Anna AI Evaluation

  • Anna Insight

  • Anna Platform Access

  • Peaple Innovation Lead

  • Human Diagnostic

  • Predictive Analytics

Services

Solutions Suite

  • Anna AI Evaluation

  • Anna Insight

  • Anna Platform Access

  • Peaple Innovation Lead

  • Human Diagnostic

  • Predictive Analytics

350 Million

+

Anna®'s scored calls

350 Million

+

Anna®'s scored calls

350 Million

+

Anna®'s scored calls

350 Million

+

Anna®'s scored calls

350 Million

+

Anna®'s scored calls

$6 billion

+

Client ROI Generated

$6 billion

+

Client ROI Generated

$6 billion

+

Client ROI Generated

$6 billion

+

Client ROI Generated

$6 billion

+

Client ROI Generated

28

+

Years of Expertise

28

+

Years of Expertise

28

+

Years of Expertise

28

+

Years of Expertise

28

+

Years of Expertise

90%

+

Prediction Accuracy

90%

+

Prediction Accuracy

90%

+

Prediction Accuracy

Satisfied Customers

Satisfied Customers

Satisfied Customers

Satisfied Customers

Satisfied Customers

Testimonials

Rave Anna® Reviews Showcase

  • Morgan & Morgan

    Orlando, Florida

    June 2024

    "Anna®'s predictive insights led to a 4% increase in RR rate, reaching a peak of 94.8% in April 2024. This resulted in $55 million in annualized revenue growth within the first six months."

  • United Airlines

    Chicago, Illinois

    June 2024

    "Anna®'s implementation yielded parity in United's CSAT scores, achieving historically unprecedented levels observed nationally, and a two-rank improvement in J.D. Power Rankings."

  • Emily Chen

    Sydney, Australia.

    09, Feb 2024

    "Anna® is able to respond to the cyclical nature of the healthcare enrollment lifecycle and Medicare sales. TPG’s ability to address these natural fluctuations has led to over 395% customer growth since Jan’21"

  • United Health Care

    Eden Prairie, Minnesota

    June 2024

    "After using Anna®, our claims center call duration decreased by 6%, yielding monthly savings of $70,000. Our Broker Service Center also exhibited a 33% enhancement in call efficiency behaviors, accompanied by a 3% reduction in call length."

Testimonials

Rave Anna® Reviews Showcase

  • Morgan & Morgan

    Orlando, Florida

    June 2024

    "Anna®'s predictive insights led to a 4% increase in RR rate, reaching a peak of 94.8% in April 2024. This resulted in $55 million in annualized revenue growth within the first six months."

  • United Airlines

    Chicago, Illinois

    June 2024

    "Anna®'s implementation yielded parity in United's CSAT scores, achieving historically unprecedented levels observed nationally, and a two-rank improvement in J.D. Power Rankings."

  • Emily Chen

    Sydney, Australia.

    09, Feb 2024

    "Anna® is able to respond to the cyclical nature of the healthcare enrollment lifecycle and Medicare sales. TPG’s ability to address these natural fluctuations has led to over 395% customer growth since Jan’21"

  • United Health Care

    Eden Prairie, Minnesota

    June 2024

    "After using Anna®, our claims center call duration decreased by 6%, yielding monthly savings of $70,000. Our Broker Service Center also exhibited a 33% enhancement in call efficiency behaviors, accompanied by a 3% reduction in call length."

Testimonials

Rave Anna® Reviews Showcase

  • Morgan & Morgan

    Orlando, Florida

    June 2024

    "Anna®'s predictive insights led to a 4% increase in RR rate, reaching a peak of 94.8% in April 2024. This resulted in $55 million in annualized revenue growth within the first six months."

  • United Airlines

    Chicago, Illinois

    June 2024

    "Anna®'s implementation yielded parity in United's CSAT scores, achieving historically unprecedented levels observed nationally, and a two-rank improvement in J.D. Power Rankings."

  • Health Plan One

    Trumbull, Connecticut

    Feb 2024

    "Anna® is able to respond to the cyclical nature of the healthcare enrollment lifecycle and Medicare sales. TPG’s ability to address these natural fluctuations has led to over 395% customer growth since Jan’21"

  • United Health Care

    Eden Prairie, Minnesota

    June 2024

    "After using Anna®, our claims center call duration decreased by 6%, yielding monthly savings of $70,000. Our Broker Service Center also exhibited a 33% enhancement in call efficiency behaviors, accompanied by a 3% reduction in call length."

Testimonials

Rave Anna® Reviews Showcase

  • Morgan & Morgan

    Orlando, Florida

    June 2024

    "Anna®'s predictive insights led to a 4% increase in RR rate, reaching a peak of 94.8% in April 2024. This resulted in $55 million in annualized revenue growth within the first six months."

  • United Airlines

    Chicago, Illinois

    June 2024

    "Anna®'s implementation yielded parity in United's CSAT scores, achieving historically unprecedented levels observed nationally, and a two-rank improvement in J.D. Power Rankings."

  • Emily Chen

    Sydney, Australia.

    09, Feb 2024

    "Anna® is able to respond to the cyclical nature of the healthcare enrollment lifecycle and Medicare sales. TPG’s ability to address these natural fluctuations has led to over 395% customer growth since Jan’21"

  • United Health Care

    Eden Prairie, Minnesota

    June 2024

    "After using Anna®, our claims center call duration decreased by 6%, yielding monthly savings of $70,000. Our Broker Service Center also exhibited a 33% enhancement in call efficiency behaviors, accompanied by a 3% reduction in call length."

Testimonials

Rave Anna® Reviews Showcase

  • Morgan & Morgan

    Orlando, Florida

    June 2024

    "Anna®'s predictive insights led to a 4% increase in RR rate, reaching a peak of 94.8% in April 2024. This resulted in $55 million in annualized revenue growth within the first six months."

  • United Airlines

    Chicago, Illinois

    June 2024

    "Anna®'s implementation yielded parity in United's CSAT scores, achieving historically unprecedented levels observed nationally, and a two-rank improvement in J.D. Power Rankings."

  • Emily Chen

    Sydney, Australia.

    09, Feb 2024

    "Anna® is able to respond to the cyclical nature of the healthcare enrollment lifecycle and Medicare sales. TPG’s ability to address these natural fluctuations has led to over 395% customer growth since Jan’21"

  • United Health Care

    Eden Prairie, Minnesota

    June 2024

    "After using Anna®, our claims center call duration decreased by 6%, yielding monthly savings of $70,000. Our Broker Service Center also exhibited a 33% enhancement in call efficiency behaviors, accompanied by a 3% reduction in call length."

Workflow Process

Platform Activation

Behavior Focus

Coaching Implementation

Team CX Sessions

Innovate & Improve

Workflow Process

Platform Activation

Behavior Focus

Coaching Implementation

Team CX Sessions

Innovate & Improve

Workflow Process

Platform Activation

Behavior Focus

Coaching Implementation

Team CX Sessions

Innovate & Improve

Workflow Process

Platform Activation

Behavior Focus

Coaching Implementation

Team CX Sessions

Innovate & Improve

Workflow Process

Platform Activation

Behavior Focus

Coaching Implementation

Team CX Sessions

Innovate & Improve

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