350 Million
+
Anna®'s Scored Calls
350 Million
+
Anna®'s Scored Calls
350 Million
+
Anna®'s Scored Calls
350 Million
+
Anna®'s Scored Calls
$6 Billion
+
Client ROI Generated
$6 Billion
+
Client ROI Generated
$6 Billion
+
Client ROI Generated
$6 Billion
+
Client ROI Generated
116%
+
Net Retention Rate
116%
+
Net Retention Rate
116%
+
Net Retention Rate
116%
+
Net Retention Rate
90%
+
Predictive Accuracy
90%
+
Predictive Accuracy
90%
+
Predictive Accuracy
90%
+
Predictive Accuracy
Social Assets
Social Assets
Social Assets
Social Assets
Services
Solutions Suite
Anna AI Evaluation
Anna Insight
Anna Platform Access
Peaple Innovation Lead
Human Diagnostic
Predictive Analytics
Services
Solutions Suite
Anna AI Evaluation
Anna Insight
Anna Platform Access
Peaple Innovation Lead
Human Diagnostic
Predictive Analytics
Services
Solutions Suite
Anna AI Evaluation
Anna Insight
Anna Platform Access
People Innovation Lead
Human Diagnostic
Predictive Analytics
Services
Solutions Suite
Anna AI Evaluation
Anna Insight
Anna Platform Access
Peaple Innovation Lead
Human Diagnostic
Predictive Analytics
Anna® Case Studies
Real world results with some of the most respected brands in the world
Anna® Case Studies
Real world results with some of the most respected brands in the world
Anna® Case Studies
Real world results with some of the most respected brands in the world
Anna® Case Studies
Real world results with some of the most respected brands in the world
Recognitions
Awards & Accolades
Recognitions
Awards & Accolades
Recognitions
Awards & Accolades
Recognitions
Awards & Accolades
Anna®'s ROI Compendiums
Predictable Business Outcomes
Anna®'s ROI Compendiums
Predictable Business Outcomes
Anna®'s ROI Compendiums
Predictable Business Outcomes
CX Demeanor
Sentiment
CX Demeanor
Sentiment
CX Demeanor
Sentiment
Efficiency
Process-driven
Efficiency
Process-driven
Efficiency
Process-driven
CSAT
CX Journey
CSAT
CX Journey
CSAT
CX Journey
Resolution
AHT
Resolution
AHT
Resolution
AHT
Conversion
Enrollment
Conversion
Enrollment
Conversion
Enrollment
Compliance
Law Abiding
Compliance
Law Abiding
Compliance
Law Abiding
Anna®'s ROI Compendiums
Predictable Business Outcomes
CX Demeanor
Sentiment
Efficiency
Process-driven
CSAT
CX Journey
Resolution
AHT
Conversion
Enrollment
Compliance
Law Abiding
Why Choose Anna®?
$6B in Customer ROI! (March 2024)
90%+ Business Outcome Prediction Accuracy
Prioritizes Highest Impact Skills to Improve
An Army of Human Behavioral Science Experts
Faster Speed to ROI Than Anything Else!
Forecasting Methodology Certified by a Legion of PhD's
Forecasting Methodology Certified by a Legion of PhD's
Advanced Customer Contact Comprehension
Proprietary Human Skill Glossary
Why Choose Anna®?
$6B in Customer ROI! (March 2024)
90%+ Business Outcome Prediction Accuracy
Prioritizes Highest Impact Skills to Improve
An Army of Human Behavioral Science Experts
Faster Speed to ROI Than Anything Else!
Forecasting Methodology Certified by a Legion of PhD's
Forecasting Methodology Certified by a Legion of PhD's
Advanced Customer Contact Comprehension
Proprietary Human Skill Glossary
Why Choose Anna®?
$6B in Customer ROI! (March 2022)
Proprietary Human Skill Glossary
Trained on Billions of Data Points
Advanced Customer Contact Comprehension
Forecasting Methodology Certified by a Legion of PhD's
90%+ Business Outcome Prediction Accuracy
Prioritizes Highest Impact Skills to Improve
Faster Speed to ROI Than Anything Else!
An Army of Human Behavioral Science Experts
Why Choose Anna®?
$6B in Customer ROI! (March 2024)
90%+ Business Outcome Prediction Accuracy
Prioritizes Highest Impact Skills to Improve
An Army of Human Behavioral Science Experts
Faster Speed to ROI Than Anything Else!
Forecasting Methodology Certified by a Legion of PhD's
Forecasting Methodology Certified by a Legion of PhD's
Advanced Customer Contact Comprehension
Proprietary Human Skill Glossary